Features
Early Check-in & Scheduling
Drivers can check-in while on the road and schedule their estimated arrival time. Warehouse knows in advance who's coming, at what time and can plan the loading/unloading flow more efficiently.
Carriers book their slot before they roll
Transport companies pick a department and a dated time slot from your real capacity, you confirm it, and at the gate the reference does the rest.
From open slot to check-in
How a carrier's booking moves through its statuses, and what happens when a slot goes unused.
- 1
Carrier picks an open slot
A transport company opens the warehouse, chooses a department, and takes a dated time slot from the live grid. Each slot shows how many places remain against the department's capacity.
- 2
Booking created — scheduled
It lands with the status scheduled and a generated reference, provided the date sits inside the warehouse's booking horizon. A full slot returns no availability, with no waitlist.
- 3
An operator confirms — confirmed
A warehouse manager reviews the request and moves it to confirmed. The same step allows a reject or a reschedule when the slot no longer fits.
- 4
Check in by reference — checked_in
On arrival the driver enters the booking reference on the check-in form. When it matches, the booking is linked and moves to checked_in.
- 5
Unused slot closes itself — no_show
If the slot window ends and its grace period passes without a check-in, a scheduled job marks the booking no_show and notifies the team. The check runs every 15 minutes.
What problem does it solve?
Monday, 07:40. Nine trucks are at the barrier and six of them were promised the same morning by three different people — one on the phone, one over email, one in a spreadsheet nobody else opens. Unloading has four active ramps. The dispatcher is guessing who goes first, the yard is full, and by noon two carriers are still waiting for a slot that never really existed.
Logistiq answers with a booking system you switch on per warehouse. Open it to carriers and transport companies get their own dashboard account: they search your warehouse, pick a department and a dated time slot from a grid built out of your working hours and slot duration, and book it — capacity comes from your active ramps or a per-department override, so a full hour simply has no places left. Every carrier booking lands as scheduled until one of your operators confirms it.
Without scheduling
- Slots promised by phone and email
- Every carrier arrives the same morning
- No-shows discovered hours too late
- Capacity guessed from memory
With Logistiq
- Carriers book from a real grid
- Capacity enforced per department, per slot
- Operator confirms or rejects each booking
- Expired bookings close themselves automatically
Benefits for the whole team
One booking record, from the carrier's request all the way to the driver's check-in.
Transport companies
- Search a warehouse, pick a department, and book a dated time slot yourself.
- See real availability before booking — a slot that is full is never offered.
- Reschedule or cancel from your own portal, with chat and attachments on every booking.
Warehouse operators
- Every request arrives as scheduled and waits for your explicit confirm or reject.
- Capacity follows your active ramps, or an override you set per department.
- Bookings past their window plus grace are marked no-show for you, with a notification.
Drivers
- Enter the booking reference and the check-in form fills itself in from it.
- No reference needed where the warehouse allows walk-ins — the form opens as usual.
- If the warehouse turns it on, declare an arrival time instead of "I have arrived".
note
Declaring an ETA versus holding a slot
The optional Early Check-in field lets a driver state an estimated arrival time. It is a note for the team and nothing more: it does not reserve capacity, hold a slot, reorder the queue, or send a reminder. To secure a place in advance, use a booking — that is the only thing here that holds capacity against a warehouse's schedule.
Frequently asked questions about scheduling
No. Booking is for transport companies: a carrier account in the dashboard searches your warehouse, picks a department and a slot, and books it — and your operators can book on their behalf. The driver web at qrgo.ro and the QRGO Driver app only look up an existing booking by reference and check in against it. There is no booking screen for drivers.
It is an optional field, off until you enable it for a warehouse, and it belongs to the walk-in check-in rather than to a booking. Instead of "I have arrived", the driver enters an arrival time, and his walk-in check-in carries it to the status page and the check-in detail as "Scheduled Arrival". The limit, stated plainly: it is a declaration. It reserves no capacity, creates no booking, and does not reorder the queue — for a held slot, that is what a booking is for.
A scheduled job runs every fifteen minutes and marks bookings as no-show once their time window ends, plus the grace period you configure, in your warehouse's timezone. Your team gets a "Booking No-Show" notification and the booking timeline records it. After that the reference no longer resolves at check-in and the carrier books a new slot — unless you switch on reactivation, which lets one of your operators bring the original booking back instead.
Capacity is per department and per time slot: by default the number of active ramps in that department, or a fixed number you override per department. The grid itself is generated from your working hours and your slot duration — 30, 60, 90 or 120 minutes. A booking takes a department and a slot; no specific ramp is assigned at booking time.
Everything you need for an efficient warehouse
Digital Check-in
On arrival, the driver scans the QR code or accesses the warehouse in the QRGO Driver app. Fills in the data and receives confirmation. No papers, no queues.
Dock Management
Operators allocate, release and optimize truck flow from a single dashboard.
Real-time Chat & Notifications
Instant chat between operator and driver, push notifications on phone, and SMS options. Clear communication, regardless of the platform used by the driver.
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