Features
Real-time Chat & Notifications
Instant chat between operator and driver, push notifications on phone, and SMS options. Clear communication, regardless of the platform used by the driver.
How dispatcher and driver stay in sync
Assign from the desk, the driver's phone lights up — then chat and share documents, both ways.
Every action reaches the driver's phone
Dock assignments, status changes and custom instructions all arrive as a push notification — in the driver's language.
What problem does it solve?
Dispatchers and drivers coordinate dock assignments, delays and documents over phone calls or ad-hoc WhatsApp — with nothing tied to the check-in and no way to know if the truck is even at the gate yet.
Logistiq puts it all on one thread. Assign a dock and the driver is notified instantly; both sides chat, share photos of CMRs and delivery notes, see typing and read receipts — every message tied to the exact check-in, in the driver's own language.
Calls & WhatsApp
- Documents lost in personal chats
- No record tied to the check-in
- You never know if the driver saw it
- Language barrier at the gate
Logistiq chat & push
- Photos of CMRs kept on the check-in
- Every message logged against the trip
- Read receipts show what was seen
- Automatic push in the driver's language
Benefits for the whole team
One thread from the gate to the office, in every language.
For the dispatcher
- Assigns a dock and the driver is notified instantly — no phone call
- Status changes, wait requests and come-to-the-office all push automatically
- Live chat with typing indicators and read receipts, right in the dashboard
For the driver
- Gets a native push the moment a dock or message arrives, deep-linked to the chat
- Replies and sends photos of documents straight from the phone camera
- Reads everything in their own language, no app-hunting
For the manager
- Every message and document stays tied to its check-in as a full record
- The same chat, push and attachments work for pre-arrival bookings too
- Nothing lost in personal WhatsApp threads or missed phone calls
Frequently asked questions about chat & notifications
No. The browser check-in has in-app chat and browser notifications. The QRGO Driver mobile app adds native push with deep links straight into the chat and a camera to snap document photos — richer, but optional.
Yes. Both sides can send photos of CMRs, delivery notes and other documents; each attachment is uploaded and kept on that check-in, alongside the text messages.
Yes. Assigning a dock fires an automatic notification — push to the mobile app, plus SMS and WhatsApp for status alerts — with the dock number in the driver's own language.
Yes. Every message, photo and status change is tied to that specific check-in (or booking), with read receipts and an unread-message count, so nothing lives in someone's personal phone.
Everything you need for an efficient warehouse
Digital Check-in
On arrival, the driver scans the QR code or accesses the warehouse in the QRGO Driver app. Fills in the data and receives confirmation. No papers, no queues.
Dock Management
Operators allocate, release and optimize truck flow from a single dashboard.
Department & Truck Categories
Organize check-ins by departments (Vegetables, Dry Goods, Frozen, Refrigerated) and truck types (truck+trailer, semi-trailer, tarp truck etc).
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